You can also unblock your debit card abroad via Internet Banking or the app. This is possible if you've blocked the card yourself.
If you entered the wrong PIN three times on the e.dentifier, the chip on your debit card will be blocked. In this case, go to an ATM, enter the correct PIN, check your balance, or withdraw money. Your card is now unblocked. You can do this at any ATM abroad.
If you entered the wrong PIN three times while making a payment or withdrawing cash, first unblock your card through the app or Internet Banking. Then, go to an ATM and check your balance or withdraw cash. Your card will be unblocked.
If you no longer have access to the app or Internet Banking, please contact us at +31 88 - 22 62 630.