The head office of ABN AMRO Bank N.V. is located at Gustav Mahlerlaan 10, 1082 PP in Amsterdam, The Netherlands.
The Netherlands Authority for the Financial Markets (AFM, Autoriteit Financiële Markten) and De Nederlandsche Bank (DNB) monitor the activities of ABN AMRO. Both of these bodies have special Consumer Information Lines, which you can call for more information about their monitoring activities in relation to ABN AMRO.
Should you have a complaint about ABN AMRO's service, we will do everything in our power to resolve the problem to your satisfaction. If you feel that your complaint has not been resolved to your satisfaction, you will have the option of resorting to the Financial Services Complaints Board (Klachteninstituut Financiele Dienstverlening, KiFiD).
Under the Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (Wet ter voorkoming van witwassen en financiering van terrorisme - Wwft), the government requires all banks in the Netherlands to carry out client due diligence. This is being preformed at our The Know Your Client Centre (KYC Centre). The analysts at our KYC Centre conduct KYC checks with the aim of preventing financial crime. Our analysts may contact you.
You can find more information about our identity at our website: abnamro.com .
As a customer you may encounter sanctions when you transfer money to or receive money from a person or company in a country that is subject to sanctions. Sanctions are measures of the international community against a violation or threat to international peace and security.
ABN AMRO adheres to international sanctioning regimes, including the sanctions regulations of the United Nations (UN), the European Union (EU) and the United States (US). In addition, ABN AMRO also adheres to local sanction regulations of countries in which the bank operates.
From 1 July 2020 the new EU regulation DAC6 (Directive of Administration Cooperation 6) applies. DAC6 obliges (auxiliary) intermediaries, such as ABN AMRO, to report (potentially aggressive) cross-border tax arrangements (RCBAs) to the local tax authorities, with the aim of preventing tax avoidance.
