It is reassuring to know that you have access to your important data at all times, no matter where you are. More information about the Stand-By Service and how to register your data with us can be found here. Registering your data ensures you are well prepared when you travel in the Netherlands and abroad.
In case of emergency: call 0800 - 0701 free of charge (within the Netherlands only). If you are not in the Netherlands, call +31 20 651 59 27 (collect call option available).
As of 1 January 2025 we change the fees and conditions of our payment products. Read more about these changes.
Log into Internet Banking and click on the 'Self service' tab.
Scroll down and select 'My other products'.
Click on the magnifying glass next to 'Stand-By Service’ and enter your data.
Log into Internet Banking and click on the 'Self service' tab.
Scroll down and select 'My other products'.
Click on the magnifying glass next to 'Stand-By Service’ and enter your data.
Select under 'Stand-By Service' the document to which the changes relate
Click on 'Change', change the data, and click on 'OK'
Select under 'Stand-By Service' the document to which the changes relate
Click on 'Change', change the data, and click on 'OK'
When you apply for the Stand-By Service, you will receive one ABN AMRO luggage tag. If you lose your luggage or somebody finds it, they can report this to us using the information on the luggage tag. We will then send your luggage to the address you have provided.
When you apply for the Stand-By Service, you will receive one ABN AMRO keyring displaying a business reply number for ABN AMRO and a unique number.
If somebody finds your keys, they can send them to us free of charge. The unique number tells us that the keys are yours, which means we can send them to you.
The Reminder Service ensures you never forget to renew an important document. We will send you a reminder in good time before your identity document or driving licence expires. All you have to do is to register your documents.
If you are unable to withdraw cash while travelling because your debit card or credit card is lost, we can make emergency cash (up to €1,000) available to help you get back on your feet straight away. This amount will be debited from your current account immediately, and we will tell you by telephone where you can collect the money.
We will help you straight away if you encounter unexpected problems abroad, for example if lose your passport or visa. We will help you contact embassies, consulates and other authorities.
We will also help you arrange a replacement travel document and will reimburse the administrative fees. If necessary, we can also arrange an interpreter for you at no extra cost. This is useful if you are about to make a statement to the police, for instance.
