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Having trouble with your banking?

ABN AMRO Helps

A Help with Banking Adviser will help you move forward when you have some difficulty doing your banking. This may come in handy if there has been a change in your personal situation, such as moving house, a medical condition or the loss of a partner. We will also be happy to help if you simply have little experience with online banking or want to know more about it.

Here’s how it works:

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Two
Three

Call Help with Banking

Call +31 (0)88 226 26 12. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays.

Make an appointment

We will schedule an appointment with a Help with Banking Adviser for you.

The Help with Banking Adviser contacts you

The Help with Banking Adviser will call at the agreed time.

One

Call Help with Banking

Call +31 (0)88 226 26 12. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays.

Two

Make an appointment

We will schedule an appointment with a Help with Banking Adviser for you.

Three

The Help with Banking Adviser contacts you

The Help with Banking Adviser will call at the agreed time.

More information

What a Help with Banking Adviser does

A Help with Banking Adviser will help you move forward when you’re having trouble with your banking. This may come in handy if you have little experience with online banking, for example, or want to find out more about it. Our Help with Banking Advisers will also be happy to help you if you just need some extra help, because you have difficulty reading or are unable to get something done right now due to circumstances such as illness.

Simply call Help with Banking to make an appointment with a Help with Banking Adviser. They will call you at the agreed time and take the time to help you. If you need more time or it can’t be done over the phone, the Help with Banking Adviser will make an appointment for a Video Banking call or come to your home.

What they can help you with

Our Help with Banking Adviser will help you find a solution to any issues that you come up against in your daily banking. For example:

  • authorising someone for transactions on your current account, such as a child or another family member
  • opening an additional account or requesting an additional debit card
  • more detailed instructions on how to use Video Banking, Internet Banking or the ABN AMRO app
  • information about making a will or granting a power of attorney
Carers and helpers

If you are a carer, helper or a family member of someone who could do with some extra help, feel free to give us a call . We will arrange for a Help with Banking Adviser to help you, if you want.

Costs

Help from a Help with Banking Adviser is free of charge and you will not be committing to anything.

More information

What a Help with Banking Adviser does

A Help with Banking Adviser will help you move forward when you’re having trouble with your banking. This may come in handy if you have little experience with online banking, for example, or want to find out more about it. Our Help with Banking Advisers will also be happy to help you if you just need some extra help, because you have difficulty reading or are unable to get something done right now due to circumstances such as illness.

Simply call Help with Banking to make an appointment with a Help with Banking Adviser. They will call you at the agreed time and take the time to help you. If you need more time or it can’t be done over the phone, the Help with Banking Adviser will make an appointment for a Video Banking call or come to your home.

What they can help you with

Our Help with Banking Adviser will help you find a solution to any issues that you come up against in your daily banking. For example:

  • authorising someone for transactions on your current account, such as a child or another family member
  • opening an additional account or requesting an additional debit card
  • more detailed instructions on how to use Video Banking, Internet Banking or the ABN AMRO app
  • information about making a will or granting a power of attorney

Carers and helpers

If you are a carer, helper or a family member of someone who could do with some extra help, feel free to give us a call . We will arrange for a Help with Banking Adviser to help you, if you want.

Costs

Help from a Help with Banking Adviser is free of charge and you will not be committing to anything.

Secure banking

We do our utmost to ensure secure banking for our clients. Of course, there are also things you can do yourself. Find out more about how to recognise and prevent fraud.

Banking in a way that suits you best

We are committed to empowering you to do your banking yourself. That’s why we’re trying to make banking as easy as possible for everyone. We do that through manuals, video tutorials and information about how to authorise someone to do your banking for you.

Do you need help?

Chatbot Anna

Chat with chatbot Anna. Does she not succeed in solving your problem? Then a member of staff will take over the conversation. 

Callcenter male

Call Help with Banking

Call Help with Banking to speak to one of our advisers. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays. 

Do you need help?

Chatbot Anna

Chat with chatbot Anna. Does she not succeed in solving your problem? Then a member of staff will take over the conversation. 

Callcenter male

Call Help with Banking

Call Help with Banking to speak to one of our advisers. Lines are open on weekdays from 8 am to 5.30 pm, but closed at weekends and on public holidays.