Payment status

Find out below which payments you can view under ‘In progress’ and ‘Rejected’.

• Credit transfers in euro to a foreign account outside of the SEPA area and credit transfers in a foreign currency are displayed under ‘In progress’ because they cannot always be processed straight away.
• Payments for which the account number and/or name are incorrect are displayed under ‘Rejected’.
• In case you transfer money and the balance of your account is insufficient, the credit transfer is displayed under ‘Pending’. Do you raise your balance within 4 working days? Then, the payment will be executed. Otherwise, the payment will be displayed under ‘Rejected’.
• In case a direct debit is to be debited from your account and the balance of your account is insufficient, the direct debit is displayed under ‘Pending’. Do you raise your balance within 4 working days from the date of the direct debit? Then, the direct debit will be executed. Otherwise, the direct debit will be displayed under ‘Rejected’.

Rejected payments will be visible in your overview for 45 days, after which they will disappear automatically. You can delete the rejected payment earlier yourself on Internet Banking, but you can’t do this in the ABN AMRO app. How to delete a rejected payment on Internet Banking:

1. Go to Internet Banking and click the account from which the credit transfer was rejected.
2. On the left, select ‘Rejected’ and click the credit transfer in question. 
3. Click ‘Delete’.