A direct debit is an automatic authorisation for a company to debit your current account, for your insurance or monthly energy bill, for example. You can give either a one-off or recurrent mandate, which you will receive from the company. You can also issue a mandate online if the company has enabled this.
Direct debits are not the same as standing orders. You need to set up standing orders yourself, but direct debits are set up by the creditor.
If you want to cancel a direct debit, click below to download the red card you need in order to revoke your mandate. Simply fill in and sign the card and send it to the company that receives your direct debit payments.
If you want to block a direct debit, you can easily do so on Internet Banking.