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Bank securely in the app

  • Log in to Internet Banking using QR
  • Completely secure environment
  • Block your card fast if it gets lost or stolen

The ABN AMRO app is a secure and easy way of doing your banking. If you’re still having doubts about the app’s security, read on to find out why you can trust the app. 

Your questions answered

Our colleague Sjoerd answers questions that may be on your mind too:

  • Why is logging into Internet Banking using the app so secure?
  • How does ABN AMRO keep the app secure?
  • Is Internet Banking going to disappear?
  • What can I do to keep my money safe?

4 reasons why you can trust the app

1. Log in securely to Internet Banking

You can use the ABN AMRO app to log in securely to Internet Banking, the same way as you do with the e.dentifier. So you can see the app as a replacement for the e.dentifier. It works like this:

Every time you log in to Internet Banking, a new QR code is displayed on your laptop’s or PC’s screen. You scan this code using the app. These QR codes are particularly secured against fraud and forgeries. They are unique and can only be used for a very short period. After you’ve scanned the QR code, the app will also ask for your personal identification code, so it’s twice as secure! You no longer need your mobile after this step. 

2. Regular updates

The ABN AMRO app moves with the times. We work on security and improvements every day. As a result, we can keep providing you with a new version of the app to ensure that you can keep using it securely, now and in the future. If your mobile lets you know that a new update is available, be sure to install it as soon as possible. That way, we’ll keep on banking together in the most secure way possible.

3. Banking with your code, fingerprint or face

To do your banking with the app, we ask you to log in with your 5-digit identification code, your fingerprint or facial recognition. That way, if someone gets their hands on your device, they can't access your banking affairs.

4. Closed environment

Just like Internet Banking, the ABN AMRO app is a completely closed environment. This means other apps, companies and people cannot access your app. 

4 reasons why you can trust the app

1. Log in securely to Internet Banking

You can use the ABN AMRO app to log in securely to Internet Banking, the same way as you do with the e.dentifier. So you can see the app as a replacement for the e.dentifier. It works like this:

Every time you log in to Internet Banking, a new QR code is displayed on your laptop’s or PC’s screen. You scan this code using the app. These QR codes are particularly secured against fraud and forgeries. They are unique and can only be used for a very short period. After you’ve scanned the QR code, the app will also ask for your personal identification code, so it’s twice as secure! You no longer need your mobile after this step. 

2. Regular updates

The ABN AMRO app moves with the times. We work on security and improvements every day. As a result, we can keep providing you with a new version of the app to ensure that you can keep using it securely, now and in the future. If your mobile lets you know that a new update is available, be sure to install it as soon as possible. That way, we’ll keep on banking together in the most secure way possible.

3. Banking with your code, fingerprint or face

To do your banking with the app, we ask you to log in with your 5-digit identification code, your fingerprint or facial recognition. That way, if someone gets their hands on your device, they can't access your banking affairs.

4. Closed environment

Just like Internet Banking, the ABN AMRO app is a completely closed environment. This means other apps, companies and people cannot access your app. 

Interview with Kathelijne Swaak, Fraud and Security Expert

When you transfer money, you only see the screen of your telephone or laptop. But have you ever wondered what goes on behind the scenes with regard to security? Kathelijne Swaak knows all about this. She leads a team of fraud experts at ABN AMRO. “We make sure that nobody can access your details, even if you lose your phone.”

Here are 3 tips to protect your money even better!

5 useful security tools

Take a look at our 5 security tools that you can turn on in the app. These tools will make it even harder for scammers to get at your money.

Block your debit card yourself

Debit card lost or stolen? You can also use the app to block your debit card yourself, so you can take action right away and prevent or limit any financial losses. If you find your card again later, it's just as easy for you to unblock it.

How to bank securely on your mobile phone

We do everything we can to make sure you can bank securely on your mobile phone. But it’s also important that you know how to handle your device safely. For instance, did you know that public Wi-Fi networks aren’t secure?

3,7 million clients already use the ABN AMRO app

Do you also want to do your banking securely with the app? Download the ABN AMRO app in the App Store (iOS) or in the Google Play Store (Android).

Frequently asked questions

No, if you have lost your phone, others cannot access your banking. The ABN AMRO app is well secured with your identification code, fingerprint (Android), Touch ID (iOS) or Face ID (iOS). But we would definitely advise you to remove your device registration for the app, which you can do yourself on Internet Banking. Take these steps if you lose your phone.

No, they can’t. Just like Internet Banking, the ABN AMRO app on your device is a completely closed environment. This means other apps, companies and people cannot access your app.

No, the ABN AMRO app makes banking secure. As you can read on Veiligbankieren.nl, there have been no cases of fraud committed with Dutch banking apps. Together with you, we’ll make sure this stays that way. 

You certainly don’t have to use your phone for banking. There are plenty of clients who only use the app to log in to Internet Banking. So you can see the app as a replacement for the e.dentifier.